Help & FAQ's

I've never watched anything online before, where do I start?
QXMen lets you watch movies online, paying a small price per minute, and we've designed it to be as easy as to use as possible. When you join you use a credit card to add some money to a virtual "wallet". You can then choose a movie, and each minute you watch the price-per-minute amount will be deducted from your balance. Simple!
To get started, you should create an account and add some credit. Just browse the site using the search bar and links in the right menu to find what you're interested in, place your mouse over any movie cover to watch the trailer, and if it looks good then simply click the Watch Now button!
What are the computer requirements for QXMen?
QXMen requires a reasonably modern computer, and at least Internet Explorer 7, Firefox 2, Safari 3 or Opera 9. If you are using an older browser, some features of the site will not work as intended. You will also need to have Adobe Flash Player 9 or higher installed, and JavaScript must be enabled.
You will need to have a broadband internet connection of at least 500k, as we stream only high quality movies in DVD resolution or higher!
I've lost my password, what should I do?
Make sure you are logged out of your account, and look for the Forgotten Password link under the login box in the right menu. Follow the instructions presented, and we will email you your password to the email address you registered with. If for any reason you can no longer access the email address you used to register, contact us at support@maleserve.tv and we'll see what we can do!
What forms of payment do you accept?
We currently accept Visa, Mastercard, and American Express. We will be adding new payment methods in the near future.
How will the charge appear on my credit card statement?
The name that will appear on your credit card statement is Online Developments LLC (OnlineDev).
Are my credit transactions safe?
Yes. All transactions are secured with 128bit SSL encryption, to prevent anyone from accessing your data as you enter it into the website. Processed transactions are stored on the secure servers of our payment processors using industry standard high security policies.
Will you store details of my credit card?
Credit card details are stored on the secure servers of our payment processor, for a period of 6 months, solely for the purposes of issuing returns when necessary. For security purposes you will need to enter your credit card details each time you buy credit on QXMen.
Why is my credit card being declined?
There are many reasons why payments can be declined. You may have entered it with a mistake in the name or number, or it may have been declined due to invalid CVC (card verification code) or registered address details. Always use a card registered to the address listed in your account, and take care when entering your information. If you continue to have problems, please contact your card issuer or email us at support@maleserve.tv, and we'll see what we can do!
Why do you need my address information?
We use your address information for fraud checks when processing your payment. We will never send any unsolicited mail to your home address, nor share it with any partners. Read our Privacy Policy for more information.
I get no picture and sound, what must I do?
To play our media files correctly you will require Adobe Flash Player 10 or higher, and a JavaScript enabled browser.
My question isn't listed here, how can I get in conact with you?
Just email support@maleserve.tv with your question. The more information you provide us with, the more easily we'll be able to help you!